Video upload and image scraper issues

Incident Report for Buffer

Resolved

The issue is now resolved. All systems should be operational. Thanks so much for your patience!

Posted Dec 06, 2016 - 13:34 PST

Update

We're still investigating the problem affecting our servers. Some customers may continue to see media performance issues in relation to link previews, image selection from URLs, and Instagram re-posting at the moment.

Posted Dec 06, 2016 - 07:44 PST

Investigating

We’ve identified some issues with video uploads and our image scraper. We've switched these services to temporary servers while we investigate the cause of the trouble on the main servers. Performance may be impacted temporarily.

Posted Dec 06, 2016 - 05:22 PST