Thank you for your incredible patience as we worked through the troubles with Facebook accounts over the past two hours. We bumped into a snag with the Facebook API causing Facebook accounts to disconnect and your posts to fail.
The good news is, one of our engineers, José, hopped right in and has just pushed out a fix. If you're up for it, reconnecting one of your Facebook accounts (under Settings > Reconnect) will help get future posts back on track. If you have more than one Facebook account, reconnecting one of them will reconnect all! Any posts that failed during the downtime will need a bit of extra help by retrying them. To do this, hover over the failed post and you'll see 'retry post' in the bottom right corner.
We're here and very eager to help out, we know we caused quite an interruption and are sending the biggest apologies your way. Just email email@example.com
or tweet us @buffer if you'd like more info or any extra hands in the reconnect + retry process!