Facebook Posts marked as failed (but publishing)
Identified - We have reported this issue to Meta and our team is closely watching the impact. We will keep this page updated.
Oct 22, 2024 - 18:53 PDT
Update - This incident is affecting Facebook posts with images and videos, as well as link attachments. These posts continue to publish to the social network successfully despite displaying errors in Buffer. Our team continues investigating.
Oct 22, 2024 - 18:02 PDT
Update - We are continuing to investigate this issue.
Oct 22, 2024 - 16:58 PDT
Investigating - We’re seeing an increase in failed Facebook posts with link attachment, due to what seems to be a temporary issue with Meta’s API. Please note that these posts ARE publishing successfully to the social network but are showing an error message in Buffer. It is not necessary to retry these posts.

We’re monitoring for updates and will share more info as soon as we have it. Thanks for your patience, and sorry for the trouble.
Oct 22, 2024 - 16:58 PDT

About This Site

Current status and past incident reports for the Buffer dashboard, extension, API and core platform (sending updates, retrieving analytics etc).

Uptime over the past 90 days. View historical uptime.
Service Availability Partial Outage
90 days ago
99.84 % uptime
Today
Login (https://login.buffer.com/login) Operational
90 days ago
99.88 % uptime
Today
Publish (https://publish.buffer.com) Partial Outage
90 days ago
99.14 % uptime
Today
Analyze (https://analyze.buffer.com) Operational
90 days ago
99.87 % uptime
Today
Engage (https://engage.buffer.com) Operational
Create (https://publish.buffer.com/create) Operational
90 days ago
99.75 % uptime
Today
Start Page (https://start-page.buffer.com) Operational
90 days ago
99.9 % uptime
Today
iOS App Operational
90 days ago
99.75 % uptime
Today
Android App Operational
90 days ago
99.75 % uptime
Today
Pablo (https://pablo.buffer.com) Operational
90 days ago
100.0 % uptime
Today
Stories Creator (https://buffer.com/instagram-stories-creator) Operational
90 days ago
100.0 % uptime
Today
Website (https://buffer.com) Operational
90 days ago
100.0 % uptime
Today
Blog (https://buffer.com/resources) Operational
90 days ago
100.0 % uptime
Today
Functionality Operational
90 days ago
99.9 % uptime
Today
Account Management Operational
90 days ago
99.74 % uptime
Today
Channel Management Operational
90 days ago
99.75 % uptime
Today
Team Management Operational
90 days ago
99.75 % uptime
Today
Creating & Managing Ideas Operational
90 days ago
99.75 % uptime
Today
Scheduling & Managing Content Operational
90 days ago
99.75 % uptime
Today
Publishing Content Operational
90 days ago
99.7 % uptime
Today
Retrieving Analytics Operational
90 days ago
99.75 % uptime
Today
Creating & Downloading Reports Operational
90 days ago
99.75 % uptime
Today
Engagement Operational
90 days ago
99.75 % uptime
Today
Start Pages Operational
90 days ago
99.75 % uptime
Today
Browser Extension ? Operational
90 days ago
99.9 % uptime
Today
Pablo Operational
90 days ago
100.0 % uptime
Today
Stories Creator Operational
90 days ago
100.0 % uptime
Today
API (Legacy) ? Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024

Unresolved incident: Facebook Posts marked as failed (but publishing).

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Issues with Facebook Story posts
Resolved - Things have continued to hold steady with Facebook Story publishing. As such, we're marking this as resolved. Do let us know if you continue to encounter any issues moving forward.
Oct 17, 08:33 PDT
Monitoring - The success rate for Facebook Story publishing has returned to normal, and the previous error is no longer occurring. We'll continue to monitor it and mark this incident as resolved shortly.
Oct 17, 08:00 PDT
Update - The Meta Team is aware of the issue, and we've shared more relevant information with them to hopefully speed up the resolution. We will continue to monitor the progress closely and keep you updated.
Oct 17, 03:22 PDT
Identified - We’re seeing an increase in failed Facebook Story posts with video, due to an issue with Meta’s API. We’re monitoring for updates and will share more info as soon as we have it. Thanks for your patience, and sorry for the trouble
Oct 16, 03:14 PDT
Updates failing to be sent to from Buffer to Bluesky.
Resolved - After monitoring the success rate, we're confident the issue has been resolved, and publishing to BlueSky is back to working as expected.
Oct 17, 06:23 PDT
Monitoring - The success rate of BlueSky posts has steadily improved over the past 40 minutes and has now returned to normal. We'll continue monitoring to ensure stability and will mark this incident as resolved soon.
Oct 17, 05:48 PDT
Investigating - We are investigating an issue where posts scheduled to Bluesky are currently failing to send successfully. It looks like this is an issue within Bluesky itself at the moment and we are monitoring the situation. We will update our status page with more information as soon as we have more details, and we apologise for the inconvenience this is causing in the meantime.
Oct 17, 04:54 PDT
Oct 16, 2024
Oct 15, 2024
Issue publishing to Instagram and Threads
Resolved - The issues with posting is resolved and should be working as normal. Please reach out if you're continuing to experience issues and we'll be here to help.
Oct 15, 13:39 PDT
Monitoring - We have identified the cause of the issue that was impacting posting and Instagram and Threads posting appears to be functioning normally again. We are closely monitoring the situation to ensure everything remains stable.
Oct 15, 12:52 PDT
Investigating - We’re currently investigating an issue causing Threads and Instagram posts (especially video content) to fail. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption.
Oct 15, 12:22 PDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Buffer Publish had a temporary issue where updates with images couldn't be saved or scheduled
Resolved - We experienced around 25 - 30 minutes where customers couldn't properly save updates to their queues if images were uploaded and attached. Customers would have received an error along these lines within the composer box when trying to schedule the update: `The provided image does not appear to be valid.`

This was picked up quickly and fixed, and since then saving posts with images has been working normally once again.

We are very sorry for the inconvenience caused during this issue.
Oct 9, 03:30 PDT
← Incident History Powered by Atlassian Statuspage