Resolved -
Things are holding steady for Instagram publishing after monitoring it for the last hour. It looks like the issue has been resolved by Meta and we're going to mark this one sorted!
Thanks for your patience as we investigated and then were in a holding pattern. Wishing you all a smooth rest of your week and a happy weekend!
Dec 8, 11:37 PST
Monitoring -
Meta has recently responded that publishing to Instagram should now be working properly. While we're continuing to monitor the situation, our initial tests show posts to be publishing once more.
We'll continue to keep an eye on things and will update this page as solved once we're confident that things are stable.
Dec 8, 10:33 PST
Identified -
Instagram is currently experiencing a problem that effects Buffer's ability to successfully send videos to Instagram. We are monitoring the situation and apologize for the inconvenience. We will update as we learn more.
Dec 8, 05:42 PST
Resolved -
We're happy to report that Meta has resolved the issue with analytics for Instagram missing.
Please go ahead and Refresh your Instagram channel to ensure we're pulling in the most up-to-date metrics.
We really appreciate you hanging in there with us as we monitored this issue. Let us know if you continue to see any gaps in data. We'd be happy to help!
Dec 5, 19:10 PST
Identified -
We have reported this issue to Meta, and their team is investigating. Meanwhile, we are monitoring this and apologize for any inconvenience.
Dec 4, 15:35 PST
Investigating -
Instagram is currently experiencing some difficulties that are preventing us from displaying Instagram metrics.
As a result of these issues, you may experience missing Instagram Posts & Stories Impressions, Reach, and Engagement Data from November 1st to current (December 4th, 2024).
Dec 4, 15:34 PST