Resolved -
We have reached out via email to the small number of customers impacted by this bug.
Jan 9, 18:33 PST
Identified -
A small number of Buffer accounts experienced an issue that resulted in content being published to incorrect Bluesky channels. We have implemented a fix and are working on ways to reduce the impact. If your account was impacted, you will hear from us directly via email.
Jan 9, 14:58 PST
Resolved -
Thanks for your patience while we fixed this. This issue has been resolved.
Jan 8, 10:08 PST
Update -
Thanks for your patience while we fixed this. This issue has been resolved.
Jan 8, 10:05 PST
Monitoring -
Some customers were unable to log into the iOS app. A fix has been implemented and we are monitoring results.
Jan 8, 09:30 PST
Identified -
We have identified the issue and are working on a fix right now. We will continue to keep you updated.
Jan 8, 08:33 PST
Investigating -
Some customers are unable to log into the iOS app. We're investigating this right now and will keep you updated. In the meantime, accessing your Buffer account via the web should function normally.
Jan 8, 07:58 PST
Resolved -
For about two days, we were unable to pull in Instagram analytics. We have resolved the issue and started backfilling data for all Instagram accounts. We expect the data to be backfilled for all Instagram accounts by 12 January 2025.
Jan 8, 02:00 PST
Resolved -
Thanks for your patience while we fixed this. This issue has been resolved.
Jan 7, 09:27 PST
Monitoring -
A fix has been implemented. Posts should be appearing as normal in Buffer once more.
Jan 7, 08:30 PST
Identified -
The issue has been identified and a fix is being implemented.
Jan 7, 08:24 PST
Investigating -
Some customers are experiencing issues with scheduled posts disappearing from the ‘List’ view in the dashboard. Please be rest assured that the posts are safe in our system. We are working quickly towards a resolution.
Jan 7, 08:23 PST