Update - We have started to see some improvement in the posting of content to Meta channels (Facebook, Instagram, Threads). However, they still have the incident declared a "Major Outage."
We're continuing to monitor the situation and will update this page as we have more information.
Dec 11, 2024 - 14:23 PST
Identified - Meta have confirmed this as being an issue and they are currently working on a fix. Their current update about this has been shared on X over here: https://x.com/Meta/status/1866918000374280593
Once we have any further news, we will share more information here.
Apologies again for the inconvenience that this outage is causing today.
Dec 11, 2024 - 11:15 PST
Investigating - We have been alerted to the fact that Meta services are currently having some widespread downtime, which is resulting in troubles for Facebook, Instagram and Threads channels within Buffer. This will mean during this downtime posts that were scheduled from Buffer to these channels are unlikely to publish, and we will also be seeing trouble collecting analytics as well as connecting new channels from Meta.
We are following this incident from Meta and once we see an improvement or have more information, we will update accordingly here.
Dec 11, 2024 - 10:36 PST
Resolved -
We are happy to share that the mobile apps are fully functional & operating normally again. If you experienced any issues accessing the mobile apps, please close the app, and re-open it to reset the app.
Thank you so much for your patience as we addressed this.
Dec 11, 11:52 PST
Monitoring -
We have been able to identify the issue and ship a fix for this. If you try opening the Buffer app on iOS or Android again now, it should be working normally once more.
We will continue to monitor things to ensure the app is running smoothly. We're very sorry for the inconvenience caused as a result of this incident.
Dec 11, 11:08 PST
Identified -
We're currently investigating an issue that is preventing some customers from being able to successfully use the Buffer iOS & Android mobile apps. Our mobile engineers have been alerted and we are exploring shipping a fix as quickly as possible. We will update our status page with more information as soon as we have it
Dec 11, 10:22 PST
Resolved -
The X/Twitter API experienced issues for about an hour, during which some scheduled posts via Buffer failed to go through. The issue appears to have been resolved. Retrying any failed posts should enable them to go through again. We're really sorry for the disruption this caused.
Dec 4, 05:30 PST
Resolved -
This incident has been fully resolved.
Nov 28, 02:55 PST
Monitoring -
We've implemented a fix so the various components of Buffer should work normally again. We're monitoring it closely to ensure the issue is fully resolved.
Nov 28, 02:15 PST
Identified -
Buffer is currently experiencing a degradation of services with multiple components affected. There is disruption in scheduling posts, accessing content, and logging into the account. We've identified the cause and are rolling out a fix.
Nov 28, 01:30 PST