We've confirmed that an issue with the Meta API is causing the delay, and we’re working with the Threads/Meta team to restore normal delivery of new comments.
In the meantime, as a mitigation, we’ve enabled a backup mechanism to help recover recent comments. You can also trigger a manual sync by visiting the Threads channel page in Community or clicking Sync now.
Identified
We've confirmed that an issue with the Meta API is causing the delay, and we’re working with the Threads/Meta team to restore normal delivery of new comments.
In the meantime, as a mitigation, we’ve enabled a backup mechanism to help recover recent comments. You can also trigger a manual sync by visiting the Threads channel page in Community or clicking Sync now.
Investigating
We're currently experiencing a delay while updating new comments from Threads API. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more.
