Failed updates due to Social Channel Disconnects
Resolved

This incident has been resolved.

Mon, Feb 22, 2021, 08:56 PM
(4 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Mon, Feb 22, 2021, 08:56 PM

Monitoring

While performing some planned platform changes, we began to experience a higher rate of update failures due to social channels disconnects. We've addressed the issue with the changes, but some social channels will need to be reconnected in order to ensure updates can publish. We are so very sorry for the disruption this has caused.

For more information on how to reconnect your social channel, feel free to reference this Help Center article: https://support.buffer.com/hc/en-us/articles/360038961173-Reconnecting-a-social-channel-in-Buffer-Publish.

Fri, Feb 19, 2021, 08:23 PM(3 days earlier)