Meta services are currently experiencing downtime
Resolved·Degraded performance

We're resolving this incident. Meta services are up and running again, and the publishing success rate for Facebook, Instagram, and Threads has returned to normal levels. Our apologies for the disruption. Please reach out if you're still running into any issues.

Thu, Dec 12, 2024, 02:29 AM
(6 months ago)
·
Affected components
Buffer Web App
Updates

Resolved

We're resolving this incident. Meta services are up and running again, and the publishing success rate for Facebook, Instagram, and Threads has returned to normal levels. Our apologies for the disruption. Please reach out if you're still running into any issues.

Thu, Dec 12, 2024, 02:29 AM

Monitoring

Meta has now moved the impacted APIs to "Recovering from disruptions." In addition, we've seen all posting functionality return to normal behavior. We will continue monitoring for a bit longer before this incident is considered fully resolved.

Thu, Dec 12, 2024, 01:34 AM(55 minutes earlier)

Identified

We have started to see some improvement in the posting of content to Meta channels (Facebook, Instagram, Threads). However, they still have the incident declared a "Major Outage."

We're continuing to monitor the situation and will update this page as we have more information.

Wed, Dec 11, 2024, 10:23 PM(3 hours earlier)

Identified

Meta have confirmed this as being an issue and they are currently working on a fix. Their current update about this has been shared on X over here: https://x.com/Meta/status/1866918000374280593

Once we have any further news, we will share more information here.

Apologies again for the inconvenience that this outage is causing today.

Wed, Dec 11, 2024, 07:15 PM(3 hours earlier)

Investigating

We have been alerted to the fact that Meta services are currently having some widespread downtime, which is resulting in troubles for Facebook, Instagram and Threads channels within Buffer. This will mean during this downtime posts that were scheduled from Buffer to these channels are unlikely to publish, and we will also be seeing trouble collecting analytics as well as connecting new channels from Meta.

We are following this incident from Meta and once we see an improvement or have more information, we will update accordingly here.

Wed, Dec 11, 2024, 06:36 PM(39 minutes earlier)