We're resolving this incident. Meta services are up and running again, and the publishing success rate for Facebook, Instagram, and Threads has returned to normal levels. Our apologies for the disruption. Please reach out if you're still running into any issues.
Posted Dec 11, 2024 - 18:29 PST
Monitoring
Meta has now moved the impacted APIs to "Recovering from disruptions." In addition, we've seen all posting functionality return to normal behavior. We will continue monitoring for a bit longer before this incident is considered fully resolved.
Posted Dec 11, 2024 - 17:34 PST
Update
We have started to see some improvement in the posting of content to Meta channels (Facebook, Instagram, Threads). However, they still have the incident declared a "Major Outage."
We're continuing to monitor the situation and will update this page as we have more information.
Posted Dec 11, 2024 - 14:23 PST
Identified
Meta have confirmed this as being an issue and they are currently working on a fix. Their current update about this has been shared on X over here: https://x.com/Meta/status/1866918000374280593
Once we have any further news, we will share more information here.
Apologies again for the inconvenience that this outage is causing today.
Posted Dec 11, 2024 - 11:15 PST
Investigating
We have been alerted to the fact that Meta services are currently having some widespread downtime, which is resulting in troubles for Facebook, Instagram and Threads channels within Buffer. This will mean during this downtime posts that were scheduled from Buffer to these channels are unlikely to publish, and we will also be seeing trouble collecting analytics as well as connecting new channels from Meta.
We are following this incident from Meta and once we see an improvement or have more information, we will update accordingly here.
Posted Dec 11, 2024 - 10:36 PST
This incident affected: Service Availability (Publish (https://publish.buffer.com)) and Functionality (Channel Management, Publishing Content, Retrieving Analytics).