Issues with publishing posts across all Social Networks.
Resolved·Full outage

We've been monitoring the fix that has been put in place and the publishing of posts appears to be holding steady. As such, we're marking this incident as "Resolved."

Moving forward, as we've identified the cause of the issue, we're taking the needed steps to ensure this does not become an issue in the future.

Mon, Nov 15, 2021, 04:18 PM
(3 years ago)
·
Affected components
Buffer Web App
Updates

Resolved

We've been monitoring the fix that has been put in place and the publishing of posts appears to be holding steady. As such, we're marking this incident as "Resolved."

Moving forward, as we've identified the cause of the issue, we're taking the needed steps to ensure this does not become an issue in the future.

Mon, Nov 15, 2021, 04:18 PM

Monitoring

We've been able to make the needed adjustment on our end and posts should now be publishing as expected. Sadly, all scheduled posts between 12:15 PM UTC to 14:30 PM UTC experienced a delay. We're so very sorry about the impact this has caused.

While a fix has been implemented and we're seeing everything return to normal, we'll continue to monitor to ensure there are no further surprises.

Mon, Nov 15, 2021, 03:38 PM(40 minutes earlier)

Identified

Our team has identified the issue impacting the publishing of posts to all social networks and we are actively working on a resolution.

We'll continue to provide updates as we moved forward resolving this issue.

Mon, Nov 15, 2021, 03:19 PM(18 minutes earlier)

Investigating

We're currently experiencing an issue with the publishing of posts across all Social Networks. Our team is investigating and working to bring about a resolution as quickly as possible. We're very sorry for the disruption. We'll be updating this page as we have information to share.

Mon, Nov 15, 2021, 02:29 PM(50 minutes earlier)