This incident has been resolved. Connecting and refreshing connections to Twitter/X should work as expected moving forward.
We apologize for the disruptions caused and appreciate your patience as we worked through this.
Posted Aug 15, 2024 - 13:12 PDT
Monitoring
A fix has been implemented and X/Twitter channel connections should be working normally now. We are continuing to monitor.
Posted Aug 15, 2024 - 12:32 PDT
Identified
The issue has been identified by our engineering team and a fix is being implemented.
Posted Aug 15, 2024 - 12:02 PDT
Investigating
We are currently experiencing issues with connecting and refreshing X/Twitter channels. The channel connection may show "success" after performing a connection but will be a false-positive.
We are actively investigating and hope to resolve as quickly as possible.
Posted Aug 15, 2024 - 11:05 PDT
This incident affected: Publishing (Web Platform, Social Network Integrations, API (https://api.buffer.com)) and Analytics (Web Platform, Social Network Integrations).