[Reply] Issue pulling in Facebook Comments
Resolved

We have discovered the cause of Facebook comments not being properly pulled into Buffer Reply. A fix has been pushed and the issue should now be resolved.

We are very sorry for the impact this has had on your workflow and any frustrations this may have caused while the comments weren't being pulled in.

Sat, Nov 9, 2019, 01:37 PM
(5 years ago)
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Affected components

No components marked as affected

Updates

Resolved

We have discovered the cause of Facebook comments not being properly pulled into Buffer Reply. A fix has been pushed and the issue should now be resolved.

We are very sorry for the impact this has had on your workflow and any frustrations this may have caused while the comments weren't being pulled in.

Sat, Nov 9, 2019, 01:37 PM

Investigating

We're currently experiencing an issue with Buffer Reply where we are unable to pull in Facebook Comments. Facebook Direct Messages are not impacted by this issue.

We'll continue investigating on our side and update this Status Page as more information comes to light.

Fri, Nov 8, 2019, 10:28 PM(15 hours earlier)