Low publishing success rates for TikTok image posts
Incident Report for Buffer
Resolved
TikTok image posts are publishing successfully again. We're happy to share that the issue is fully resolved. We sincerely apologize for the disruption you experienced over the past few days. Please reach out to our team if you're still experiencing issues.
Posted Nov 10, 2024 - 17:42 PST
Monitoring
TikTok image posts are publishing successfully again. We'll continue monitoring the publishing success rates and hope to have this fully resolved shortly.
Posted Nov 10, 2024 - 17:24 PST
Update
We are continuing to communicate with TikTok towards a resolution. We will provide updates as they become available.
Posted Nov 08, 2024 - 16:27 PST
Update
We're continuing to work with TikTok to resolve this. We'll provide more updates as soon as they become available. Thank you for your patience, and we apologize for the continued disruption.
Posted Nov 07, 2024 - 01:39 PST
Identified
Our engineers have identified an issue with the TikTok integration and we're in touch with their team about it. We'll share further updates when we have them. Thanks for your patience, and sorry again for the trouble.
Posted Nov 06, 2024 - 06:37 PST
Update
We are continuing to investigate the issue causing TikTok posts containing images to fail. We sincerely apologise for any disruption this may cause and will provide updates here as soon as we have more information.
Posted Nov 06, 2024 - 03:46 PST
Investigating
We’re seeing an increase in failed TikTok image posts. We’re currently investigating and will share more info as soon as we have it. Thanks for your patience, and sorry for the trouble.
Posted Nov 06, 2024 - 01:27 PST
This incident affected: Service Availability (Publish (https://publish.buffer.com)) and Functionality (Publishing Content).