Facebook Posts marked as failed (but publishing)
Resolved·Partial outage

After close monitoring, we are confident this issue has been fully resolved.

Wed, Oct 23, 2024, 10:05 AM
(8 months ago)
·
Affected components
Buffer Web App
Updates

Resolved

After close monitoring, we are confident this issue has been fully resolved.

Wed, Oct 23, 2024, 10:05 AM

Monitoring

The issue affecting Facebook posts with link attachments seems to have been resolved, although we're still waiting for a final confirmation from Meta. We'll continue to monitor this closely and keep you updated if anything changes.

Wed, Oct 23, 2024, 09:11 AM(54 minutes earlier)

Identified

We have reported this issue to Meta and our team is closely watching the impact. We will keep this page updated.

Wed, Oct 23, 2024, 01:53 AM(7 hours earlier)

Investigating

This incident is affecting Facebook posts with images and videos, as well as link attachments. These posts continue to publish to the social network successfully despite displaying errors in Buffer. Our team continues investigating.

Wed, Oct 23, 2024, 01:02 AM(51 minutes earlier)

Investigating

We are continuing to investigate this issue.

Tue, Oct 22, 2024, 11:58 PM(1 hour earlier)

Investigating

We’re seeing an increase in failed Facebook posts with link attachment, due to what seems to be a temporary issue with Meta’s API. Please note that these posts ARE publishing successfully to the social network but are showing an error message in Buffer. It is not necessary to retry these posts.

We’re monitoring for updates and will share more info as soon as we have it. Thanks for your patience, and sorry for the trouble.

Tue, Oct 22, 2024, 11:58 PM