Buffer Publish had a temporary issue where updates with images couldn't be saved or scheduled

Incident Report for Buffer

Resolved

We experienced around 25 - 30 minutes where customers couldn't properly save updates to their queues if images were uploaded and attached. Customers would have received an error along these lines within the composer box when trying to schedule the update: `The provided image does not appear to be valid.`

This was picked up quickly and fixed, and since then saving posts with images has been working normally once again.

We are very sorry for the inconvenience caused during this issue.

Posted Oct 09, 2024 - 03:30 PDT