Instagram Direct Publishing Service Outage

Incident Report for Buffer

Resolved

Thank you for your patience as we monitored this situation. It appears to be resolved by Instagram and direct publishing to Instagram from Buffer should be functioning normally again.

Posted Jul 14, 2020 - 13:55 PDT

Identified

Facebook has an open report and it has been assigned to their Engineering team to work on a solution. We'll continue to monitor the report on our end.

Posted Jul 14, 2020 - 11:14 PDT

Investigating

We are currently seeing some issues when attempting to send updates from Buffer Publish to Instagram via direct scheduling. We are investigating this issue and it looks like it is due to a problem with Instagram's API being temporarily unavailable. We're continuing to monitor and dig into this. We will update this status as we find out more information.

Posted Jul 14, 2020 - 02:32 PDT

This incident affected: Publishing (Social Network Integrations).